Privacy Policy

 

At Green Grapes Devices, we respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website.

  • Submit an enquiry or request for our products and services.

  • Request consultation or project-related information.

  • Communicate with our team through email, telephone, WhatsApp, or other available communication channels.

The information may include:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Project requirements

  • Information provided through enquiry forms

  • Any other information you choose to provide

We may also automatically collect certain non-personal information, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

Green Grapes Devices may use the information collected to:

  • Respond to your enquiries and requests.

  • Provide information about our LED and kinetic lighting solutions.

  • Understand your project requirements.

  • Provide consultation and technical assistance.

  • Coordinate installation, maintenance, and other services.

  • Improve our website, products, and services.

  • Communicate with you regarding your enquiries or business requirements.

  • Maintain website security and prevent misuse.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and provide better functionality.

Cookies may help us understand how visitors interact with our website and improve its performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Information Sharing

Green Grapes Devices does not sell or rent your personal information to third parties.

We may share information with trusted service providers, technical partners, or other parties when necessary to operate our website, respond to enquiries, provide requested services, or comply with applicable legal requirements.

We may also disclose information where required by law or where necessary to protect our rights, property, website, or users.

5. Data Security

We take reasonable measures to protect the information submitted through our website against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites or social media platforms. Green Grapes Devices is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business records, resolve enquiries, or comply with applicable legal obligations.

8. Your Privacy Choices

You may contact us if you want to:

  • Ask what personal information we may have collected from you.

  • Request correction of inaccurate information.

  • Ask questions regarding the handling of your personal information.

  • Request deletion of information where applicable.

Requests may be subject to applicable legal and business requirements.

9. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children through the website.

10. Changes to This Privacy Policy

Green Grapes Devices may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable requirements.

Any updated version will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Green Grapes Devices
306, Akshardham, Sector 19, Pocket 3, Dwarka, Delhi – 110078, India
Phone: +91 9711992075
Email: Greengrapesdevices@gmail.com